Team Lead — Corporate Events & Sales

Job Overview

About the role

**Team Lead — Corporate Events & Sales | Pune ****GSS** **Location: Pune, India** **Work mode: ****Work from office, 5 days a week** **Experience: **6–10 years **Team: **7 Corporate Event Planners + 1 Operations Executive **Working hours: **Aligned to UAE business hours **Weekly off: **Any 2 days of the week

**About Hafla** Hafla is the UAE's B2B corporate events marketplace. Enterprise clients across Dubai and Abu Dhabi come to us for everything from team offsites and conferences to product launches, staff parties and annual galas. We plan, source and deliver these events end to end through a curated supplier network. We are building the industry's first genuinely AI-native operating company. Our planners use in- house AI agents to qualify leads, build proposals, source suppliers, surface pricing intelligence and manage event workflows. Our Pune Global Shared Services team is the engine room of that model.

**The Role** We are looking for a Team Lead to lead our corporate events team and own its commercial performance. You will manage 7 planners and 1 operations executive, with your primary focus on hitting revenue and margin targets, improving conversion, coaching planners to sell better, and maintaining high delivery standards. This is a player-coach role. You will personally stay close to important opportunities and client situations while helping the team consistently perform at a higher level. You don't need to build a large operations function. You need to build a high-performing sales and event-planning team.

**Key Roles & Responsibilities** **1. Own team revenue and performance** Own monthly team targets for revenue, gross margin, conversion and productivity.Break targets into clear individual planner goals and track performance through live dashboards.Identify performance gaps early and put corrective actions in place.Run regular pipeline, conversion and performance reviews.Escalate risks with a diagnosis and proposed solution, not just the problem. **2. Coach the team to sell better** Coach planners on qualification, discovery, proposals, pricing, negotiation, follow-up and closing.Review live opportunities and help unblock difficult deals.Identify what separates high performers from low performers and replicate those behaviours across the team.Develop underperforming planners through clear expectations, coaching and follow-through.Build a culture of ownership, urgency and commercial discipline. **3. Stay close to clients and sales** Personally handle selected high-value opportunities and important client escalations.Support the team on complex negotiations and strategic accounts.Ensure planners are selling profitable events, not just chasing topline revenue.Maintain strong client relationships and drive repeat business. **4. Maintain event-planning quality** Use your event and venue expertise to challenge proposals, commercials and delivery plans where required.Help planners anticipate operational risks before they reach the client.Ensure strong handover from sale through event delivery and closure. **5. Help Hafla improve through AI and Product** Drive adoption of Hafla's AI tools across the team.Identify where AI, automation or better workflows can improve sales productivity and conversion.Share structured feedback with Product based on real planner and client problems.Help the team adapt quickly as our systems and workflows evolve. **Must Have** 6–10 years of total experience2–3+ years managing a team of 6+Experience in corporate events, MICE, hospitality, hotel banquets, event production, travel, events agencies or another relevant customer-facing commercial environmentProven experience personally owning a sales/revenue targetExperience coaching and improving sales performance within a teamStrong understanding of revenue, gross margin and conversionStrong spoken and written EnglishComfortable working with dashboards, CRM and performance dataStrong problem-solving mindset and comfort operating without a perfect playbook **Good to Have** UAE / GCC / international B2B client exposureExperience leading event planners or corporate-event sales teamsStrong venue, supplier or MICE networkExperience using AI meaningfully in day-to-day workExperience working with Product, technology or automation teamsExperience building or improving sales processes and SOPs **Why Hafla** This is not a conventional team-management role. You will help shape how an AI-native events company sells, plans and delivers corporate events at scale.

You'll have direct influence on

Revenue. Team capability. Client experience. AI adoption. Product development.What you build with the Pune team will become part of how Hafla scales.